Guides

Behavioral Risks & Metrics

3 free guides in this category.

Guides in this category.

The surprising finding that adding an external reward, like money, for an activity can decrease a person's intrinsic motivation to do it.

When a measure becomes a target, it ceases to be a good measure because people start optimizing for the metric instead of the real goal.

A structured framework for examining how rewards, metrics, and motivations may drive unintended consequences before they cause harm.